State Farm® Insurance Agent Christine Tessereau

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

david christensen

November 14, 2024

1 out of 5

"After 12 years of being with this agency I would rate them 1 star. Very poor quality service. I would go to a different agent."

We responded:

"Thank you for your feedback. We value our customers and if there is anything we can do, our doors are always open. "

Ronald Scherffius

May 15, 2023

1 out of 5

"Does not listen to client, does what she wants when it comes to tailoring a policy."

We responded:

"I am sorry you felt we did not hear your concerns. If you’d like to discuss your policy options further, please call me at 314-353-7700"

Allan Chapman

October 21, 2022

5 out of 5

"I was taken right in and everything was updated right on the spot. Customer service was great!"

We responded:

"Thanks Allan! I'm glad to hear you received prompt and friendly service at our office and we were able to make the policy changes you needed!"

Alesha Hake

June 30, 2022

5 out of 5

"Bridgette has been amazing each time she’s helped me. She’s knowledgeable, personable, and you can tell that she genuinely wants to help take care of you. Thanks for being great, I appreciate you."

We responded:

"Thank you, Alesha! Bridgette is a truly amazing member of our team. We really value her years of experience and dedication to our customers!"

Grace Park

January 27, 2022

5 out of 5

"Thank you for guiding the process step by step. It was very helpful!"

We responded:

"Thank you for the kind words. We love having you as a customer! Thanks for your review!"

Robert Gutzler

March 28, 2021

5 out of 5

"I have loved everything about State Farm since joining them many years ago; they are always friendly, ready to help out and very professional. Just recently, Nicki has been awesome with assisting my son and I with an accident, the totalling out of his vehicle and the purchasing of another one for him. Thanks for everything!"

We responded:

"Rob, we are so thankful to have you as a long time customer. We always enjoy helping with your insurance. Nicki is huge asset to the office especially with claims. I am glad you felt like you were in good hands!"

Eric Schneider

January 5, 2021

5 out of 5

"Nicki with Chrstine Tessereau did a great job helping us handle our recent claim. She was very thorough to ensure we understood the process and get us the claim funds to handle everything. It was a very quick and pain free process. We'd definitely recommend Christine Tessereau State Farm!"

We responded:

"Eric, Nicki is definitely one of our rock stars! Thank you for taking the time to leave us your feedback. We will make sure Nicki sees this! We appreciate your business!!"

Nichole VonderHaar

December 10, 2020

5 out of 5

"Nicole has been excellent to work with. She goes above and beyond for a great customer experience and customer service. I always feel like I'm in good hands here."

We responded:

"I am so glad that you enjoy working with Nicole. Our office strives to make customer service a priority. Thank you for your continued business."

Rebecca Hankins

September 9, 2020

5 out of 5

"Every experience we have had over the years with this agency has been positive. They listen to our questions and go even further asking us additional questions to help us find more ways to save. I have never felt pressured into services I don't need. Highly recommend this agency."

We responded:

"Rebecca, thank you for the kind words. We love having you as a customer! Happy to have you and your family as a part of our agency! Thanks for your review!"

Lori Elliott

May 1, 2020

5 out of 5

"I misplaced my insurance card for the car and Jake took care of it immediately. He emailed a new copy and submitted to corporate for a new card. Thank you!"

We responded:

"Jake is pretty awesome! Lori, thank you so much for sharing your experience. Also, thank you for being a continued customer with our office. We value you and your family."

Daniel Fitzgerald

November 18, 2019

5 out of 5

"Exceptional service wonderful staff. Nicole and her team are always there ready to help. They are so pleasant to talk to and are extremely helpful. I highly recommend this location."

Mindy Valines

October 28, 2019

5 out of 5

"Nicole Ghirardi is an excellent office manager for Christine/St. Farm. She was very prompt on the copies of our insurance cards and making sure that we had answered all of her questions about our new car and making sure that we had coverage. Thank your"

Anna Fitzgerald

July 18, 2024

5 out of 5

"She’s incredible! I always get what I need very promptly, phone is always answered immediately."

Jill M

July 25, 2023

5 out of 5

"Christine is an excellent agent for State Farm. I've used State Farm for decades. She gives State Farm a good name, unlike Justin Foust. Terrible agent. Christine is a breath of fresh air compared to Justin's office. Highly recommend Christine!!"

We responded:

"Jill, It's been a pleasure working with you and we appreciate your kind review. Our office is always willing to help out where we can. "

Lauralee Coakley

April 21, 2023

5 out of 5

"Nice store."

We responded:

"Thank you so much for taking the time to leave a review, Lauralee! We really appreciate having you as a customer and are glad you enjoy working with our agency. - Christine"

Leondrea Robinson

July 1, 2022

5 out of 5

"Love Christine's office! Great agency!"

We responded:

"Thank you Leondrea! I really appreciate you taking the time to leave a review and am thrilled you had a 5-star experience with our office!"

Kati Pattterson

April 23, 2022

5 out of 5

"Staci is amazing she was more then helpful! If anyone is looking for someone that is not just going to give you a quote but wants someone that is going to listen to you and your needs, please ask for Staci to help you."

We responded:

"Thank you, Kati, for the review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that Staci delivered for your insurance policies! We are lucky to have hard-working team members who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"

Bill Duvendack (418 Ascendant)

December 7, 2021

5 out of 5

"I'll put it this way. I was with them for several years before moving away, and when I moved back, I decided to stay with them because of their quality and excellent customer service!"

We responded:

"Appreciate the nice feedback. Thank you for your continued business."

Reanna Smith

February 11, 2021

5 out of 5

"Nicki is great! We always get wonderful, fast service from this office."

We responded:

"Reanna, thank you so much for feedback on our office bur most importantly thank you for shouting out how great Nicki is! We are blessed to have her at our office. We appreciate your trust in our office and continued support with State Farm."

Marc Kurlander

December 28, 2020

5 out of 5

"Nicole and this State Farm office has always taken good care of us and is very responsive when we need their help or have questions. Their service has been a great value to us over the years and I very much recommend giving them a try if your looking for a new agent or company to help with insurance."

We responded:

"Marc, thank you for supporting our agency and providing us with a great feedback from your experience! We are always here for you and happy to help whenever we can!"

N S

December 10, 2020

5 out of 5

"Nicole is always excellent about explanation"

We responded:

"Nihad, I appreciate you reaching out to our office about your experience with Nicole. We are so thankful for you to be with our office and glad that Nicole has taken great care of you. If you ever need anything else, please let us know."

Erin Quinn

August 21, 2020

5 out of 5

"This office has always been amazing at getting my questions answered and making sure I have the coverages I need for home, life and auto. Nicki has been especially helpful and I feel like she truly cares my family’s wellbeing. She goes above and beyond to answer any questions I have. I’ve used other insurance providers in the past, but none compare to State Farm’s customer service and value!"

We responded:

"Erin, it's been a pleasure working with you and we appreciate your kind review. Our office is always willing to help out where we can and I'm glad Nicki could assist you in your insurance needs."

Donna Blue

December 6, 2019

5 out of 5

"Nicole Ghirardi was very pleasant to work with. She answered all of my questions and promptly transferred insurance to my new auto. A new insurance card was emailed and mailed to me. I have been with Christine's insurance company for over 20 years. Have never had a single complaint. They are awesome to work with. Randy"

Tom Evola

May 22, 2019

5 out of 5

"Heather Huber, assisting Christine, was really sharp. She knew everything that was needed to be known right away, and walked me through everything. Great team. No complaints."

Jamie Schumer

May 20, 2019

5 out of 5

"I absolutely love the agents at this office. They're so polite & helpful. Always making sure I'm getting the best price possible & that I have all the coverage I need. Couldn't ask for better service."