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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Francesca Kim

Francesca Kim

July 31, 2026

5  out of  5
rating by Francesca Kim
"Matt was extremely helpful and professional. He answered all my questions and gave me peace of mind"
We responded:
"Thanks so much Francesca for your feedback! We're happy to be of service for your St. Louis condo insurance needs, and I'm pleased that Matt provided you with the answers you needed."
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John Holtmann

July 25, 2026

5  out of  5
rating by John Holtmann
"I have been a State Farm client for almost 50 years ... 35 of those with Christine's office! Christine, Kia, and her entire staff have always been very responsive and understanding of our insurance needs. I recently had a unique insurance requirement and Kia suggested a great solution! Highly recommended!"
We responded:
"John, thanks so much for your wonderful review! We appreciate you placing your trust in us all these years and I am happy to hear that Kia provided you with a customized solution to best suit your needs."
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Thomas Baker

July 20, 2026

5  out of  5
rating by Thomas Baker
"I called Matt for insurance coverage and changes to my New Seltos Kia. He crunched the numbers and had my info back that evening. I got hard copies in hand a week later."
We responded:
"Tom, thank you for your feedback and I'm pleased to hear that Matt was responsive to your needs. On behalf of my team, it's always a pleasure working with you and we appreciate you as a long time customer!"
Profile photo of Cathy Dickherber

Cathy Dickherber

July 16, 2026

5  out of  5
rating by Cathy Dickherber
"Kia was professional both personable. I liked her so much that I am switching o over to State Farm."
We responded:
"Cathy, thank you for the review and we're grateful to be your St. Louis State Farm agent! I'm happy to hear that you had a great experience with Kia; she has been an amazing addition to our team!"
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Jennifer Jones

July 10, 2026

5  out of  5
rating by Jennifer Jones
"Matt Simon is the agent who assisted me and saved me about $40. Great job on communication and understanding my needs and keeping on me to respond. Very happy to recommend this office and their team."
We responded:
"Thank you Jennifer! I'm happy to hear that Matt was attentive to your needs and that you had a good experience with my office team. We're here for you whenever you need us!"
Profile photo of Thomas Lane

Thomas Lane

July 7, 2026

5  out of  5
rating by Thomas Lane
"Always great service, car, home and liability insurance."
We responded:
"Thank you Tom! It has been a pleasure working with you all these years and we really appreciate your customer loyalty! We are always here for you to handle your auto, home and liability insurance needs as they arise. And if you're ever interested in playing pickleball, give me a call!"
Profile photo of Charlie Cain

Charlie Cain

July 7, 2026

5  out of  5
rating by Charlie Cain
"I was already using State Farm in Iowa, and was getting the process started online. I ran into some issues, didn't finish it, and soon got a call from a real person at their office who handled everything in the course of a few minutes. By far one of the best customer experiences I've had. Nice work!"
We responded:
"Thank you very much Charlie for your great feedback. We are very pleased to be your new St. Louis State Farm agent! Our office is full of "real people" ready to respond your insurance needs in a professional and timely manner."
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Julie Lamb

June 29, 2026

5  out of  5
rating by Julie Lamb
"Christine, along with her entire staff are amazing to work with. They are knowledgeable in their field, and go out of their way to provide wonderful customer service. Liz, Jon, and Matt are always helpful. I can't say enough great things about this office!"
We responded:
"Julie, thank you for the wonderful review! I'm happy my team and I were able to help, and it is always a pleasure working with you."
Profile photo of Sarah Ellis

Sarah Ellis

June 3, 2026

5  out of  5
rating by Sarah Ellis
"In the 2 weeks I’ve worked with Christine and her team (thank you Jon!), I’ve received amazing support. When I moved to Missouri in 2018 I just went with the first agent on the list. They never really consulted me. When I was in an accident no one answered the phone. My husband and I recently decided to combine our insurance for savings. Christine and team have been so welcoming and encouraging.

I’ve had more insightful, educational, conversations with Jon in 2 chats than I did in more than 8 years with someone else. I thought State Farm was moving away from personal care and just guiding people to their app- as it turns out, I just had the wrong agent. As a mom and a homeowner, it’s important to me to know my family is covered. If you’re looking for insurance I cannot recommend them enough."
We responded:
"Thanks so much Sarah for your wonderful review and for trusting us with your Missouri auto and home insurance! I'm really pleased to hear that Jon was able to provide you with a high level of customer service and really helped you out. In my office, we strive to get to know each and every customer so we can best serve their specific needs.

We work to educate our customers on the claims process to ensure that you not only get the most out of your homeowner's insurance but also make smart decisions as to when to (or when not to) file a claim.

Despite what you may have heard about our industry in general...personalized customer service (yes, from a human!) is still alive and well."
Profile photo of Linda Duhlaney

Linda Duhlaney

May 19, 2026

5  out of  5
rating by Linda Duhlaney
"Jon and Liz are very helpful and knowledgeable. They made the claim process very easy and simple."
We responded:
"Thank you Linda for sharing your positive experience in working with Jon and Liz. We appreciate your loyalty and are here for you whenever you need assistance on your St. Louis car insurance. Oh and we always enjoy the cupcakes you bring us! :)"
Profile photo of Tina Tao

Tina Tao

May 1, 2026

5  out of  5
rating by Tina Tao
"Matt is helpful ! he responded to my all questions and needs very quickly, he did a great job."
We responded:
"Thank you Quyen (Tina) very much for trusting us with your St. Louis home and auto insurance, and I'm pleased to hear that Matt was knowledgeable and responsive to your needs!"
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Mary Beth Helderman

April 23, 2026

5  out of  5
rating by Mary Beth Helderman
"We were extremely pleased with our service. Jon was very helpful answering all our questions and concerns. He was polite, courteous, knowledgeable, and responded promptly to calls and emails."
We responded:
"Mary Beth, thank you for the kind feedback! I am so happy to hear that Jon was so helpful and answered all of your questions! My team and I are always here when you need us!"
Profile photo of Kevin Hawk

Kevin Hawk

March 5, 2026

5  out of  5
rating by Kevin Hawk
"I love everyone in the office. I’ve been a client of this firm for nearly 37 years. Liz is an absolute rockstar."
We responded:
"Kevin, from all of us: you're the best! :) It has been a pleasure to be of service to you and your family all these years as your local State Farm Insurance agent here in Affton MO. We look forward to helping you again soon!"
Profile photo of Elizabeth McNamara

Elizabeth McNamara

February 14, 2026

5  out of  5
rating by Elizabeth McNamara
"We rarely have to contact the office, but every random question or request is responded to quickly. We also just extended coverage with State Farm/Liz Albaugh due to very favorable rates. Liz spent a lot of time to ensure we had comparable coverage to our previous carrier - we really appreciate her."
We responded:
"Thank you, Elizabeth, we appreciate your feedback and your business! I'm glad that Liz could help you bundle your Missouri home and auto insurance policies. We'll be here anytime you need assistance or if your needs change."
Profile photo of Steve DeJohn

Steve DeJohn

February 9, 2026

5  out of  5
rating by Steve DeJohn
"I worked with Josh to add my 16 year old daughter to our policy. He got her a great rate. Very pleased. We have been with this office for 20+ years."
We responded:
"It's always a pleasure working with you Steve and I'm happy we were able to get your daughter set up with a great price on her St. Louis area car insurance! We're here for you as your family's insurance needs evolve. "
Profile photo of Bradley Hartbauer

Bradley Hartbauer

February 6, 2026

5  out of  5
rating by Bradley Hartbauer
"Josh is insanely helpful to me and always makes everything clear and understandable for me."
We responded:
"Thanks so much for your feedback, Brad! We are very focused on advising our clients properly on claims related matters and I'm pleased to hear that Josh was able to assist you as our St. Louis auto insurance claims specialist. We are here for you if you need any further support, and yes, Josh is "crazy good" at this! ;-)"
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Jerry Jacobsen

January 30, 2026

5  out of  5
rating by Jerry Jacobsen
"Great office and staff. Want to shout out at Joshua for all his help. He always takes care of any concerns or questions I have about my policies. Respond quickly and with knowledge. Highly recommend this office and Jousha to help with your insurance needs.!"
We responded:
"Jerry, thanks for the feedback! We appreciate being able to serve you on your auto insurance policy today and with numerous other insurance needs over the time you've been with us. We're happy to be your insurance agent in Affton, MO!"
Profile photo of B H

B H

January 27, 2026

5  out of  5
rating by B H
"Nicole has been super-responsive and knowledgeable in handling the MASTER POLICY for our condo association. We require extra service and communication to advise all 12 owners as to their suggested minimum coverages on their units, and Nicole's expertise has been invaluable. She's always timely and cheerful, and we appreciate that a lot."
We responded:
"Bruce, thank you for the kind words on Nicole. Always love to hear from our customers. Thank you for your continued business with the office. We do enjoy the time working with you and the other unit owners."
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samuel ribaudo

January 23, 2026

5  out of  5
rating by samuel ribaudo
"Josh was very helpful. He did a great job"
We responded:
"Thanks so much Sam! I'm pleased to hear that Josh was able to help you out on your claim and also in making sure that you were properly covered on your vehicles."
Profile photo of Mark Wolfard

Mark Wolfard

January 23, 2026

5  out of  5
rating by Mark Wolfard
"Josh was great! Answered my questions and took care of what I needed. Thank you!"
We responded:
"Thank you, Mark, I'm happy to hear that Josh got you squared away with your State Farm Drive Safe & Save discount on your auto insurance!"
Profile photo of 임완제

임완제

January 22, 2026

5  out of  5
rating by 임완제
"Jon was very kind and helpful. I had a great experience. Highly recommend!"
We responded:
"Thank you for choosing us as your St. Louis auto insurance agent! It was a pleasure working with you to find the best price for auto insurance on your 3 vehicles."
Profile photo of zineta Infante

zineta Infante

January 14, 2026

5  out of  5
rating by zineta Infante
"Liz , you are the best . Thank you for always helping me and for always going above and beyond."
We responded:
"Thank you, Zineta, we always enjoy working with you! As your St. Louis insurance agent, I'm so glad Liz was able to help you find a great price on auto insurance."
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tony wagner

January 13, 2026

5  out of  5
rating by tony wagner
"Josh helps me with all my insurance needs!"
We responded:
"Tony, it's always a pleasure working with you and we're pleased to be of service for whatever comes up!"
Profile photo of Alan Morgan

Alan Morgan

January 9, 2026

5  out of  5
rating by Alan Morgan
"Josh was great to work with on changing my auto coverages"
We responded:
"We're happy to be here for you, Alan. We really appreciate your business as a long-time customer!"
Profile photo of Stephanie Gorham

Stephanie Gorham

January 2, 2026

5  out of  5
rating by Stephanie Gorham
"Great Agency with comparable pricing and Excellent customer service and experience."
We responded:
"Thank you Stephanie, it has been a pleasure being of service to you! "