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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B H

B H

January 27, 2026

5  out of  5
rating by B H
"Nicole has been super-responsive and knowledgeable in handling the MASTER POLICY for our condo association. We require extra service and communication to advise all 12 owners as to their suggested minimum coverages on their units, and Nicole's expertise has been invaluable. She's always timely and cheerful, and we appreciate that a lot."
We responded:
"Bruce, thank you for the kind words on Nicole. Always love to hear from our customers. Thank you for your continued business with the office. We do enjoy the time working with you and the other unit owners."
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samuel ribaudo

January 23, 2026

5  out of  5
rating by samuel ribaudo
"Josh was very helpful. He did a great job"
We responded:
"Thanks so much Sam! I'm pleased to hear that Josh was able to help you out on your claim and also in making sure that you were properly covered on your vehicles."
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Mark Wolfard

January 23, 2026

5  out of  5
rating by Mark Wolfard
"Josh was great! Answered my questions and took care of what I needed. Thank you!"
We responded:
"Thank you, Mark, I'm happy to hear that Josh got you squared away with your State Farm Drive Safe & Save discount on your auto insurance!"
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임완제

January 22, 2026

5  out of  5
rating by 임완제
"Jon was very kind and helpful. I had a great experience. Highly recommend!"
We responded:
"Thank you for choosing us as your St. Louis auto insurance agent! It was a pleasure working with you to find the best price for auto insurance on your 3 vehicles."
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zineta Infante

January 14, 2026

5  out of  5
rating by zineta Infante
"Liz , you are the best . Thank you for always helping me and for always going above and beyond."
We responded:
"Thank you, Zineta, we always enjoy working with you! As your St. Louis insurance agent, I'm so glad Liz was able to help you find a great price on auto insurance."
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tony wagner

January 13, 2026

5  out of  5
rating by tony wagner
"Josh helps me with all my insurance needs!"
We responded:
"Tony, it's always a pleasure working with you and we're pleased to be of service for whatever comes up!"
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Alan Morgan

January 9, 2026

5  out of  5
rating by Alan Morgan
"Josh was great to work with on changing my auto coverages"
We responded:
"We're happy to be here for you, Alan. We really appreciate your business as a long-time customer!"
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Stephanie Gorham

January 2, 2026

5  out of  5
rating by Stephanie Gorham
"Great Agency with comparable pricing and Excellent customer service and experience."
We responded:
"Thank you Stephanie, it has been a pleasure being of service to you! "
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Tim Notz

December 23, 2025

5  out of  5
rating by Tim Notz
"Josh and Liz are very helpful. Josh was excellent at communication, answering questions and getting back to me."
We responded:
"Tim, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jn Ch

December 22, 2025

5  out of  5
rating by Jn Ch
"Always attentive and responsive with my questions and needs. Great customer service in general and I’ve never had an interaction that wasn’t courteous, professional, and comprehensive. Have been lifelong state farm client and throughout the many years of mishaps, I never felt left out in the cold by this State Farm team. Thanks."
We responded:
"john, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mike.boelter

December 20, 2025

5  out of  5
rating by mike.boelter
"Liz is a treasure. She regularly helps us navigate the frustrating maze that is State Farm. In fact, there was a period when Liz was the only reason we stayed with State Farm. She is the one I call for everything insurance-related. I trust her and value her opinion."
We responded:
"Mike, we are so thankful to have you as a longtime customer. We always enjoy helping with your insurance. I am glad you felt like you were in good hands with Liz. "
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Jackie Prusaczyk

August 6, 2025

5  out of  5
rating by Jackie Prusaczyk
"Matt and Josh made it super easy getting me set up with renters insurance. Very prompt with phone calls and e-mails."
We responded:
"Jackie, it was a pleasure working with you and we appreciate your business. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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david christensen

November 14, 2024

1  out of  5
rating by david christensen
"After 12 years of being with this agency I would rate them 1 star. Very poor quality service. I would go to a different agent."
We responded:
"Thank you for your feedback. We value our customers and if there is anything we can do, our doors are always open. "
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Anna Fitzgerald

July 18, 2024

5  out of  5
rating by Anna Fitzgerald
"She’s incredible! I always get what I need very promptly, phone is always answered immediately."
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Jill M

July 25, 2023

5  out of  5
rating by Jill M
"Christine is an excellent agent for State Farm. I've used State Farm for decades. She gives State Farm a good name, unlike Justin Foust. Terrible agent. Christine is a breath of fresh air compared to Justin's office. Highly recommend Christine!!"
We responded:
"Jill, It's been a pleasure working with you and we appreciate your kind review. Our office is always willing to help out where we can. "
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Ronald Scherffius

May 15, 2023

1  out of  5
rating by Ronald Scherffius
"Does not listen to client, does what she wants when it comes to tailoring a policy."
We responded:
"I am sorry you felt we did not hear your concerns. If you’d like to discuss your policy options further, please call me at 314-353-7700"
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Lauralee Coakley

April 21, 2023

5  out of  5
rating by Lauralee Coakley
"Nice store."
We responded:
"Thank you so much for taking the time to leave a review, Lauralee! We really appreciate having you as a customer and are glad you enjoy working with our agency. - Christine"
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Allan Chapman

October 21, 2022

5  out of  5
rating by Allan Chapman
"I was taken right in and everything was updated right on the spot. Customer service was great!"
We responded:
"Thanks Allan! I'm glad to hear you received prompt and friendly service at our office and we were able to make the policy changes you needed!"
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Leondrea Robinson

July 1, 2022

5  out of  5
rating by Leondrea Robinson
"Love Christine's office! Great agency!"
We responded:
"Thank you Leondrea! I really appreciate you taking the time to leave a review and am thrilled you had a 5-star experience with our office!"
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Alesha Hake

June 30, 2022

5  out of  5
rating by Alesha Hake
"Bridgette has been amazing each time she’s helped me. She’s knowledgeable, personable, and you can tell that she genuinely wants to help take care of you. Thanks for being great, I appreciate you."
We responded:
"Thank you, Alesha! Bridgette is a truly amazing member of our team. We really value her years of experience and dedication to our customers!"
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Kati Pattterson

April 23, 2022

5  out of  5
rating by Kati Pattterson
"Staci is amazing she was more then helpful! If anyone is looking for someone that is not just going to give you a quote but wants someone that is going to listen to you and your needs, please ask for Staci to help you."
We responded:
"Thank you, Kati, for the review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that Staci delivered for your insurance policies! We are lucky to have hard-working team members who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Grace Park

January 27, 2022

5  out of  5
rating by Grace Park
"Thank you for guiding the process step by step. It was very helpful!"
We responded:
"Thank you for the kind words. We love having you as a customer! Thanks for your review!"
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Bill Duvendack (418 Ascendant)

December 7, 2021

5  out of  5
rating by Bill Duvendack (418 Ascendant)
"I'll put it this way. I was with them for several years before moving away, and when I moved back, I decided to stay with them because of their quality and excellent customer service!"
We responded:
"Appreciate the nice feedback. Thank you for your continued business."
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Robert Gutzler

March 28, 2021

5  out of  5
rating by Robert Gutzler
"I have loved everything about State Farm since joining them many years ago; they are always friendly, ready to help out and very professional. Just recently, Nicki has been awesome with assisting my son and I with an accident, the totalling out of his vehicle and the purchasing of another one for him. Thanks for everything!"
We responded:
"Rob, we are so thankful to have you as a long time customer. We always enjoy helping with your insurance. Nicki is huge asset to the office especially with claims. I am glad you felt like you were in good hands!"
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Reanna Smith

February 11, 2021

5  out of  5
rating by Reanna Smith
"Nicki is great! We always get wonderful, fast service from this office."
We responded:
"Reanna, thank you so much for feedback on our office bur most importantly thank you for shouting out how great Nicki is! We are blessed to have her at our office. We appreciate your trust in our office and continued support with State Farm."